Privacy

Information the shop app handles

• Contact messages include the name, email address, and message you submit.
• Guest shopping can save cart items, optional gift or item-request notes, and the email address used for checkout.
• Orders save the selected items, order reference, payment status and verified amount, fulfillment choice, and the delivery address when delivery is selected.
• Account features use your name and email and create authentication and session records. Squishy Box reminders save your account's reminder preference and schedule when you turn them on.

How it is used

The app uses these details to keep a cart, confirm and fulfill an order, show private order progress, send order and fulfillment updates, answer messages, support account sign-in, and send reminders when you enable them.

Payment is completed through the shop's hosted Stripe checkout. The order record keeps the payment information needed to confirm the purchase and manage fulfillment.

Contact messages and order enquiries are saved for shop staff. Contact form submissions may also appear in the company dashboard or inbox so the team can find and answer them.

Private order links

A guest order-status link grants access to that order's status. Keep the link private and share it only with someone you trust to see those details. An order enquiry submitted from the link is attached to that order for staff review.